Frequently Asked Questions
Everything you need to know about our botanical-inspired apparel.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
Are your fabrics sustainably sourced?
Yes, Serene Herbs is committed to ethical fashion. We use certified organic cotton, linen, and eco-friendly dyes to minimize our environmental footprint.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How should I care for my Serene Herbs garments?
To preserve the quality of our natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry away from direct sunlight.